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20131202
Search Results 0 to 26 of about 27 (some duplicates have been removed)
to fix the health care website is midnight tonight. kristen welker is following the story. i guess the question is how are they doing. >> reporter: they say they are doing okay. tech experts have only a few hours left to meet the white house's own deadline for getting the affordable care act website running smoothly. critical point in restoring confidence in a damaged presidency. in virginia today, signs of progress for the government's health insurance website. >> my experience was wonderful. i love it. there were no problems. we went through everything real smooth. >> it was really fast this morning. i was really surprised. >> reporter: deirdre said she had trouble signing up in october. today she was one of six people nbc news interviewed reporting success, signing up with the help of a nonprofit called neighbor's keeper. >> i was able to get through and select a plan. all i need to do now is send in a payment to activate the plan. >> reporter: the obama administration claimed to be on track to meet its midnight deadline to serve 50,000 users at once but that deadline is also ai
kristen welker. kristen, good evening. >> reporter: brian, good evening. with just hours before the administration's self-imposed deadline of having its health care website working for most americans by the end of tomorrow, top officials were hedging their bets today. health and human services secretary kathleen sebelius today blogged that people should shop healthcare.gov during off-peak hours, morning, nights, weekends. not a vote of confidence says luke chung. >> it tells me the system isn't fully baked. this system should be able to accommodate as many people that want to get on as possible. >> what i'm going to do is make sure we get it fixed. >> reporter: chung says the administration's goal of making sure the website can support 50,000 users at one time by the end of saturday is not the best way to measure success. >> 50,000 is not a number that is unheard of for websites to be able to support at one time. so i think the challenge is not just the number of users but whether there are still bugs in the system that will prevent the process from running smoothly. >> reporter
. nbc news white house correspondent kristen welker has more on that end of the story. good evening. >> reporter: brian, good evening. today's announcement is particularly problematic because it comes just a few days before the deadline by which the administration said the website would be working well for most americans. now on the eve of thanksgiving, a new problem. as official washington prepares to start a long holiday weekend against a stormy backdrop, the white house chose to release more bad news about health care.gov. the administration announced small businesses will have to wait a year before they can use the federal website to enroll their workers in health insurance through a program called shop. those with 50 or fewer employees will have to sign up the old fashioned way. >> small businesses will be able to enroll directly in a shop plan through an insurer, agent or broker and can get certified for a tax credit after they enroll. >> reporter: the administration said the delay was necessary to give its tech team time to fix the troubled website for individual users and no
correspondent kristen welker. kristen, first of all, breaking news from the white house. we're expecting an announcement today of another delay in their deadline for the online small business enrollment. they'd already delayed it from october to november or december and now it's going to be delayed another year. >> reporter: that's right, andrea. an administration official confirms that for me today. another setback for the obama administration, effectively announcing it will delay the online enrollment process for small businesses. now, important will point out that small businesses will be able to enroll through a broker, through an agent, directly through the insurance company, but as you know, andrea, the administration currently scrambling to fix the website in the midst of a number of glitches which have prevented individuals and businesses from signing up for insurance. so this is another setback. republicans already seizing on this to pounce. the rnc releasing this statement, which reads in part, quote, it's time we stopped delaying pieces of obama care and instead scrap it and s
sunday morning. i'm erica hill. >> i'm lester holt alongside dylan dreyer and kristen welker in for jenna. the historic deal agreed to overnight with iran. >> secretary of state john kerry and other world leaders putting the final touches on it all in geneva after a marathon negotiating session. it's a six-month agreement that will curb iran's nuclear program by limiting their ability to enrich uranium that could be used to make nuclear weapons. as for iran, the upside for that country, it eases billions in harsh sanctions against the country. meantime our ally israel is furious. israel's prime minister benjamin netanyahu calling the agreement a, quote, historic mistake. >> but president obama is praising the deal. he spoke about it last night. >> as president and commander in chief i will do what is necessary to prevent iran from obtaining a nuclear weapon, but i have a profound responsibility to try to resolve our differences peacefully rather than rush towards conflict. today we have a real opportunity to achieve a comprehensive peaceful settlement. i believe we must test it. >> we hav
to supporting 50,000 users at one time. let's go to nbc's kristen welker at the white house. kristen, hello to you. and what is the measure? how do we know if a particular deadline has been met? how has this website improved? >> reporter: well, t.j., the administration says their goal by midnight tonight is to make sure that the website can support 50,000 users at one time, as you point out, the administration saying they're close to that. they tell me they are going to meet that goal. critics say having 50,000 users at one time is not necessarily the metric that we should be looking at. you need to look at how quickly those users are moving through and how quickly those users are able to enroll. but, look, the administration says this website which by all accounts was a disaster when it was first rolled out has made a lot of progress thanks to those tech experts who have been working to improve it. some of the progress they are citing, they have significantly decreased the error rate. initially when this website was first rolled out, administration officials say the error rate was at 6%. i
house said it is expected healthcare.gov to work smoothly for most americans. kristen welker has more on what is at stake. >> reporter: it's crunch time for the obama administration. with the president's poll numbers at record lows, the need to get the website working couldn't be higher. >> they have to come through with a successful completion with a lot of the glitches they have been working on. >> reporter: the administration says over the past month, tech experts have made hundreds of improvements decreasing error rates and incruising the speed and say they are on track to have the website support 50,000 users at one time. >> if they cannot, it will be a political catastrophe that will loom the obama presidency for two to three years. >> reporter: wednesday, another setback. the administration announced they won't be able to enroll small businesses online for a year. instead, those companies will have to keep enrolling through agents, brokers and insurers. >> of course we are disappointed in this being delayed for a year. the fact is, the small business marketplaces are up and run
to improve consumer experience and help them shop. let me bring in kristen welker. good morning to you. what are the expectations now. atmosphere vague deadline. i say vague by saying it should work by the end of the month for the vast majority. what does that mean? >> that is the big question. you're absolutely right to point that out, t.j. the administration has kept this deadline a little bit vague. the vast majority at this point they want to have the website operating and able to sustain 50,000 visitors at one time. they say they are on track to meet that goal by the november 30th deadline. but i have to tell you they are also managing expectations, t.j. you have one cms official coming out and saying, look, this is not a magical date. this is not a relaunch of the website. there will still be some problems with the website after november 30th. so they are making that point. interestingly just today, hhs secretary kathleen sebelius post add blog, some shopping tips, if you will, for folks who want to purchase health insurance. the first tip is shop healthcare.gov during off peak hours d
welker is live at the white house. kristen, what will people expect to see when they log on? >> reporter: well, lester, administration officials say this website will be functioning smoothly for most americans. they're expected to announce a little later on today that the site can support as many as 50,000 users at one time. that was the initial goal when they started repairs. but the question is will that be enough to restore confidence in the website and an embattled president? president obama is facing one of the biggest tests of his presidency, has his administration revived healthcare.gov? this weekend some positive signs. >> everything went smoothly. >> reporter: shawn pete is a virginia-based barber who is eager to get health care for himself and his kids. >> i love it. there were no problems. >> reporter: it was also smooth sailing for deirdre. she said she had trouble signing up in october, but saturday, success. >> well, i was able to get all the way through, and i was able to select a plan. >> reporter: nbc news spoke with six people who said with the exception of a few glitch
again. kristen welker has more on how the troubleshoot as good going. >> reporter: health and human services secretary kathleen sebelius that's been the face of the administration's effort to recover from the failed launch of the health care website said people should shop off peak hours, mornings, knights, weekends. >> it tell mess that the system isn't fully baked. this system should be able to accommodate as many people that want to go on as possible. >> i'm going to make sure we get it fixed. >> reporter: the administration's goal of making sure the website can support 50,000 users at one time by the end of saturday is not the best way to measure success. >> 50,000 is not a number that is unheard of for websites to be able to support at one time. so i think the challenge is not just the number of users, but whether there's still bugs in the system that will present the process from running smoothly. >> a health care official said the site can surveillance spo sport -- support 50,000 users now and it operates more quickly. it used to take 8 seconds for a page to load and now just
this morning hours after its self-imposed deadline for fixing the site. kristen welker has more. >> reporter: the website can support 50,000 users at one time now. some tech experts say it isn't running smoothly enough to meet the april goal of having 7 million people enrolled including young people whose premium payments are violent to the program. ignoring the white house announcement, republicans argued if the website isn't functioning at 100%, it is proof the president and his health care law are failing. getting the webb back on track is critical for the president rebounding from his lowest approval ratings and restoring credibility with the american people. anecdot anecdotally, several consumers have said it is functioning more smoothly but it is impossible to know what that means because the administration won't release actual enrollment figures for another two weeks. >>> when "nbc nightly news" continues, what is behind the sticker shock for many employees about to renew their company health coverage. >>> and many see him as a superstar of the vatican. and wrapped around to the front
's new first interview. kristen welker is there to do that for us. what is the president saying about all the challenges with this obama care website rollout? >> alex, good morning to you. president obama continues to play defense saying that ultimately this health care law will be on the right side of history despite all these initial glitches with the rollout. i'm going to let you listen to some of that interview. he said, "i continue to believe and am absolutely convinced at the end of the day people are going to look back at the work we've done to make sure that in this country you don't go bankrupt when you go sick, that families have that security. that is going to be a legacy i am extraordinarily proud of." and here's a little bit more of what he had to say during that exclusive interview with barbara walters. >> the truth of the matter is i got reelected in part because people did think i was trust worthy. >> i love this man. he's working hard and doing the best he can and he's doing a phenomenal job. and i've got his back. >> she does have my back. >> the first lady chiming in as
francesca soto, and nbc news white house correspondent kristen welker. thanks to you both for joining me. >> thanks, karen. >> kristen, i know we don't know a lot what the president's speech on the economy will be. i assume this will be to economy, domestic issues, jobs, particularly as we lead into what may be an ugly budget showdown. >> absolutely i anticipate he will map out his budget priorities, as you point out, karen. we are heading into what will likely be an ugly budget showdown. the president, the white house wants to pivot away from all of this discussion and debate about health care as well. so this sort of helps him do that. and remember, the president has always said the economy is his first priority. if you look at the polls from americans, they are saying this is what they want to be talking about. and remember, karen, just earlier this week he was talking about immigration reform. that's also one of his key priorities in the certainly agenda. i think one of the things that has happened because of all of the focus on the website is that some of his other priorities clearl
for the vast majority of users, nbc's kristen welker joins us now from the white house and, you know, there's three developments that came out just looking through the headline when i got up this morning, kristen. there is the issue of the servers and who will be handles that and we've got other delays you'll be telling us about. >> reporter: that's right. it seems like the announcements keep on coming, richard, not making anything look any better for the obama administration certainly. they say tech experts working throughout the holiday weekend to try to get the website working smoothly for the vast majority of americans, but this comes as wednesday announcement from this administration that they will delay the ability for small businesses to logon and enroll in the website through healthcare.gov for another year. what does this mean practically speaking? not a whole lot. small businesses are going to have to keep on doing what they've always done which is to enroll in health care through agents and through brokers. but certainly the optics of this aren't great and you do have some small
kristen welker joins us. we are more caramel than popcorn. popcorn was the winner. >> reporter: caramel had our vote. that's right. popcorn managed to win out. a number of americans went online and voted between these two birds and i can tell you that there are a number of similarities between them. they are both 20 weeks old, both weighing in at 38 pounds. they are also some distinct differences worth mentioning, popcorn's favorite musician beyonce, favorite song halo. he likes to eat corn. he's described as having a prideful gait compare that to caramel with an understated gait. i'm told his favorite food, soybean meal. his favorite song, bad romance by lady gaga. some important key differences going on between the two birds. i can tell you both of them are going on to mount vernon. this dates back to jfk, formalized under george h.w. bush. never gets old. >> gives us a break from all of the other issues. today was not without one of the more serious issues, an announcement there's a one year delay in the enrollment for small businesses. tell me more about that, kristen. >> reporter:
to the white house now for more on this developing story from nbc's kristen welker. a good day to you. what's the word on healthcare.gov at this hour? >> reporter: well, alex, good afternoon to you. according to jeffrey zeinst, who was put in charge of fixing healthcare.gov, the website on december 1st is night and day from where it was on october 1st. i'm quoting, of course, but the administration touting the fact they say they have made vast improvements to the website, fixing over 400 bugs. and just to look again at the figures they're releasing today. they say the website can support 50,000 users at one time. that was their stated goal. they also say that adds up to about 800,000 people a day. they say it works more than 90% of the time. so the administration really trying to turn the page on what has been an incredibly difficult chapter politically for this president. it's called his second-term agenda into question, his legacy into question as well, made a lot of democrats, particularly those facing duff re-election battles very nervous. so the administration and its allies really try
affecting small businesses. nbc white house correspondent kristen welker is at the white house with the latest this morning. kristen, good morning. >> reporter: kate, good morning to you. tech experts are working through this holiday weekend to make sure the website is running smoothly by the end of saturday, but on wednesday, as you say, there was more bad news. the administration announced small businesses, those with 50 employees or fewer, won't be able to enroll in health care through healthcare.gov for another year. those businesses will still be able to sign up as they currently do through an agent or a broker. now, the administration says the move is necessary so that technicians can focus on fixing the website for individuals. some in the small business community know it's disappointment and a concern the delay could add more confusion to an already complicated process. republicans pounced with house speaker john boehner saying the delay was an indication the president bit off more than he could chew with this health care law. administration officials say they're still
that means it's time to produce results on the troubled health care website. kristen welker has more on that front morning. kristen, good morning. >> kate, good morning to you. >> reporter: the obama administration says the tech experts have been working 24/7 to get the site running smoothly for most americans by tomorrow but they're also trying to downplay expectations. they say this won't be a magical date or a relaunch. according to analysts, though, the president's credibility is on the line. it's crunch time for the obama administration and with the president's poll numbers at record lows, the stakes for vastly improving the health care website by saturday couldn't be higher. >> they have got to come through with a pretty successful completion of a lot of the glitches supposedly they have been working on. >> reporter: the administration says over the past month, tech experts have made hundreds of improvements to healthcare.gov, decreasing error rates and increasing it's speed and ib insist they're on track to have the website support 50,000 users at one time. >> if the bear mini
of healthy.gov tomorrow. >> kristen welker, thank you. >>> there are serious drug allegations against tv chef nigella lawson and became even more personal on friday. her ex-husband took the stand in the trial involving her two former personal assistants. michelle kosinski is covering that try for us in london. >> saatchi sent this private e-mail to nigella and became very public saying he believed everything these personal assistants were saying. they were saying enjoy nell la was an everyday drug user. now saatchi clarifies he does not think, at least that last part of their story makes sense. charles saatchi in court forced to explain a single e-mail he sent his ex-wife last month writing to the her. >> unexpected guests. last-minute surps donppers doin me. >> reporter: saying, quote. he says he had just seen statements by former personal assistants the sisters grillo he said was the drug culture in nigella's household and said after he spoke to people about it, he did believe nigella had a severe cocaine habit that stretched back a very long time. she took this this and cannabis and shared
kristen welker is at the white house for us. less than 11 hours to go now. what is the president saying about these challenges with the obama care website roll out? >> well, alex, the president's trying to strike a confident tone, if you will, telling barbara walters that ultimately he thinks he's going to be on the right side of history when it comes to this health care law once they finally fix all of these glitches. at the same time, some top officials here really trying to down play expectations. you have hhs secretary kathleen sa peelious blogging on friday that folks should log on during off peak hours. top officials also saying this it is not going to be a relaunch but they will do tell me they are on track to meet the stated goal of having the website support 50,000 people at one time by the end of the day today. they also say there have been other big improvements. they've decreased the error rate they say. was once at 6%. they say now the error rate is below 1%. they say the website is functioning more smoothly and more quickly. it used to take eight seconds for a page to load
for fixing the site's performance. kristen welker is at the white house for us. are they feeling confidence that it's working the way they said it would? >> they seem to be confident, certainly more confident than they were several weeks ago. they held a conference call with reporters earlier today, officials who had been working on this site including the man put this charge of feof fixing healthcare.gov. they say the site can hold 50,000 users at one team. that was their stated goal. they say that means that every day it can sustain about 800,000 users and then the other big metric here is that according to the administration, it's functioning at about a 95% success rate. so they feel like that is a vast improvement. republicans today, though, t.j., fanned out on the morning talk shows and said if it's not 100% about, it's not enough. they acknowledge there still a lot more work to do. they say one of the key questions is how quickly are the 50,000 people able to move through the site, how quickly and how smoothly are they actually able to enroll. and then the other big question mark, how
Search Results 0 to 26 of about 27 (some duplicates have been removed)